Privacy 

www.ourplace.scot is managed by the Scottish Government. 

This privacy policy tells you what to expect when the Scottish Government collects your personal information.

 

Why do we collect personal data?

We gather this information in order to:

  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you've asked us to
  • send out email alerts to those who have requested them
  • record and/or publish your response to a survey or consultation
  • publish your comment on a blog or discussion site

The personal data you send us can be viewed by authorised people in the Scottish government and supplier organisations.

 

Who is responsible for ourplace.scot?

The Planning & Architecture Division within the Scottish Government manage the website with support from the Place Standard partners. The Place Standard tool partners are Scottish Government, Public Health Scotland, Architecture & Design Scotland, the Improvement Service and Glasgow City Council. 

The content on the site and the placestandard@gov.scot mailbox are controlled by the Scottish Government.  The wider Place Standard partners act in an advisory capacity on ourplace.scot. 

The servers and databases are maintained by Scottish Government's contracted IT providers.

 

What data do we collect?

1. Visitors to our websites

We use a third party service, Google Analytics, to collect information on how you use the site, using cookies and page tagging techniques.

The information we - and Google - collect through this route doesn't identify anyone, and is kept for a maximum of 38 months. If we do want to collect personally identifiable information through the site, we will be up front about it.

2. Email contact

If you choose to contact us through the site at placestandard@gov.scot then we collect and retain your email address and any other information that you choose to include. This is personally identifiable information and is only used for as long as it is required. We do not share your email address or personal data outside of Scottish Government. If you are contributing content which will be uploaded to Our Place which includes your personal data then we will discuss this with you and make sure that you approve of the way in which your data is used.   

3. Feedback

If you contact us asking a question or giving feedback, we collect your email address and any other personal data contained in your message. If you contact us asking for information, we may need to contact other government bodies to find that information.

 

Links to other websites

When we link to other websites, we encourage you to read the privacy policy statements contained on those sites.

 

How to find out more about the privacy policy

We aim to resolve any enquiries or concerns that our users may have about the processing of their personal data whilst using ourplace.scot. For any enquiry or concern about this privacy policy, please contact us at placestandard@gov.scot in the first instance.

 

How can you access your personal data?

You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR).

 

In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing we complete using your personal data or ask us to delete the personal data we hold about you.

Find out more about your rights on the Information Commissioner's site.

In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.

 

Contact

Data Protection Officer
Victoria Quay
Commercial Street
Edinburgh
EH6 6QQ

Email: DataProtectionOfficer@gov.scot

 

Complaints

If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK.

For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 08456 30 60 60
Website: www.ico.org.uk

You can also report any concerns here: https://ico.org.uk/concerns/handling/

Last updated 18 January 2022